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I receive an error “Our services are not available in your country” when I try to reveal the code. What should I do?

Pamod
  • Updated
This happens when your phone setting region is different from the country you’re residing in. Please check the device region setting, App store/PlayStore region setting & your SIM region as well. Once done, clear the cache on the Gifted app and try again.
 
SIM Region - If your device is a dual SIM holder, please change the "Primary SIM" to the country you're residing in.  
 
How do I change the iOS Device Region Setting? 
  1. Click on Settings
  2. Select General 
  3. Select Language & Region
  4. Select Region
  5. Search the region you're residing in on the Search Bar and click on the country 
  6. Select Okay / Confirm

How do I change the Android PlayStore Region Setting? 

  1. Select PlayStore
  2. Select your profile picture on top-right hand corner
  3. Select Settings
  4. Select General
  5. Select Account and Device Preference
  6. Select Country and Profiles
  7. Select the country and click Okay / Confirm
 
If none of the above works, please reach out to us at support@getgifted.com and we will find a solution for you. 

 

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