Who is this for?
This article is intended for all merchants using Gifted to distribute and redeem gift cards who want to understand how and when payouts are processed.
Overview
Once your gift cards are redeemed by customers at your store, Gifted calculates and processes your payment based on a fixed monthly cycle. This ensures all redemptions are verified and reconciled properly before funds are transferred to your registered account.
How the Payout Cycle Works
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Redemption Period
All gift card redemptions made between the 1st and the last day of the calendar month are included in that month’s payout cycle.▸ Example: If a gift card is redeemed on March 15, it will be included in the March payout cycle.
Processing & Verification
Our system reconciles redemptions and verifies data (e.g., redeemed amounts, store IDs, timestamps). This is typically finalized during the first few weeks of the next month.-
Payout Date
Payments for the previous month’s redemptions are issued on the 25th of the following month.▸ Example: Redemptions made in March are paid out on April 25.
▸ If the 25th falls on a weekend or public holiday, payment will be made on the next working day.
First-Time Merchants
If this is your first payout, our finance team will reach out to confirm your:
Bank account details
Invoicing method (if applicable)
Local tax/VAT requirements
Ensure your details are up to date to avoid any delays.
Payment Breakdown
With each payout, you will receive:
A detailed report of redeemed gift codes
Associated amounts and brand/store name
Total payout amount (after any agreed commission)
Need Help?
If your payout seems incorrect or hasn’t arrived, contact our finance team directly via: tenders.se.invoice@getgifted.com
We’re happy to assist with any queries related to redemption tracking, invoices, or bank transfers.