Gift Card Purchasing and Gifting

Card delivery via SMS and email happens almost instantly but sometimes things could happen and it can take up to 5 hours to process. We appreciate your patience! Physical card deliveries could take 9-15 days.


If you experience a longer delay, please feel free to reach out to We’re here to help!

Ensure the email address, phone number, or mailing address provided is correct. Check the Spam / Junk Folder: Sometimes, our emails might land in the SPAM or Junk folder. Ask the recipient to look there as well.


If everything appears to be correct and the Gift Card is still missing, please contact our support team at for further assistance.

Step 01: Click on “Buy/Buy now” on the Gift Cards page on website.

Step 02: Select the value and quantity of the Gift Card you’d like to purchase by clicking on the drop-down arrow.

Step 03: Select the purpose of the Gift Card under the “Who is it for” and click on the red arrow button at the bottom.

Step 04: Fill in the details as requested and process to your checkout where you’ll be requested to pay for the Gift Card.

Step 05: Please make-sure to double check the details you enter and proceed. Once checkout is complete, the Gift Card will be delivered to the phone number /email address you entered.

Absolutely! Gift Cards purchased from Gifted can be customised to make your gift even more special. You have the freedom to:
  • Add Personalized Greetings: Write a heartfelt message to accompany your gift.
  • Include Images: Upload special photos to add a personal touch.
  • Attach Videos: Make the gift truly memorable by adding a personal video message.
With these customization options, you can create a unique and thoughtful gift that your recipient will cherish. Start personalising your Gift Card today!


SMS: Simply enter the recipient's mobile number, and we'll send the gift card link directly to their phone.

Email: Enter the recipient's email address, and we'll deliver the Gift Card straight to their inbox

Post: If you prefer a physical Gift Card, we can mail it to either your address or directly to the recipient's address. (Please note that physical Gift Card delivery is exclusively available for bulk business orders only.)