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Gifted
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What are the delivery options for corporate Gift Cards?
You can send your Gift Card via a printable PDF. Customise it with a personal message and share digitally or physically. Your Gift Cards can be delivered how you want and when you want. You choo...
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What is the minimum and maximum quantity for an order?
You can purchase between 1-1,000 Gift Cards per single order.
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What happens if I accidentally delete the Gift Card SMS?
Don’t worry, we’ve got you! Please reach out to Gifted Support and we’ll resend the SMS to the delivery phone we have on record.
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I am having trouble redeeming my Gift Card. What should I do?
Sorry to hear that! Please try these quick fixes, Make sure that you remove any spaces from the gift code when you copy it over or type it into the merchant's checkout page. If you continue to ex...
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What should I do if my recipient does not receive his/ her Gift Card?
You can instantly deliver the Gifted Card via SMS to any recipient. If the Gift Card has not been delivered within 24hrs, please contact Gifted Support to verify the order and confirm recipient i...
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The gift code is not displayed in a Gifted app. Where’s my gift code?
Make sure you have the latest version of the Gifted app. Sometimes, the Gift Card (link) may not open in the app due to a poor WiFi connection, WiFi restrictions, Content/ ad-Blockers or App restri...
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I purchased a Gift Card but I didn’t receive any notification. Where can I find my Gift Card?
If there was a Gift Card delivery failure, it could be because you entered an incorrect phone number or there was a technical problem. Please make sure you double or triple check if the phone num...
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What should I do if I am having trouble placing the order?
We’re sorry you’re having trouble placing your order. One of the most common reasons for it could be your internet connection. Check your connection and try again. If the issue persists, please re...
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How do I buy a Gift Card?
You can buy Gift Cards in the Gifted app shop, online from our selected sales partner channels and at getgifted.com
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What is your Cancellation and Refund Policy?
Sometimes things happen and sometimes you may change your mind. And we totally get that. That’s why we have a super flexible cancellation policy for Gift Cards that are in their original ‘unreveale...
