Unable to Use Gift Card In-Store

Using Your Gift Card with Bokadirekt

If a store under Bokadirekt informs you that they are not affiliated with Gifted, please note that Gift Cards cannot be used directly in-store. Instead, you must book an appointment through the Bokadirekt website to redeem your gift card.

How to Use Your Gift Card

To use your Gift Card at a Bokadirekt store, follow these simple steps:

1. Visit Bokadirekt website.
   
   
   

2. Choose your preferred store and service

   
   
   
   
3. Enter your Gift Code during the appointment booking process.
   
   
   
   

4. Complete the booking, and your gift card will be applied to the service.

   
   

Understanding Affiliation

Gifted has a direct affiliation with Bokadirekt. However, some stores within the Bokadirekt network might not be familiar with Gifted or the gift card system. If a store claims they are not affiliated, you can still use your gift card by booking through the Bokadirekt platform.

Next Steps If You Encounter Issues

If you continue to experience difficulties:

• Double-check that you are booking through the Bokadirekt website.
• Ensure that you enter the Gift Code correctly during the booking process.
• If issues persist, contact Bokadirekt support for further guidance.

Need Further Assistance?

If you require additional help, feel free to reach out. You can contact our customer service team through the Contact Us form below. We're happy to assist you in using your Gift Card smoothly!