English
SwedishYes – in some cases, you can move your balance back to your Gifted Plus card, but only if you haven’t revealed the brand gift card yet.
When Can I Move It Back?
You can ask to transfer your balance back to your main card if:
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You haven’t clicked “Reveal Code” on your brand gift card
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You changed your mind and want to choose a different brand or a different amount
Once we confirm, we’ll cancel your brand gift card and give you a new Gifted Plus card with the same amount – so you can pick again freely.
When Can’t I Move It Back?
You won’t be able to move the balance back if:
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You’ve already revealed the code
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The code has been shown to you on the screen
Once a card is revealed, the money is locked into that code and can’t be changed or reversed.
What Does “Revealed” Mean?
A gift card is considered “revealed” when you click the “Reveal Code” button on the brand card and the code becomes visible.
Need more info? Check our article: What Does “Revealed” Mean?
Still Need Help?
If you want to request a transfer or have questions, just reach out through the Contact Us form below.
We’re here to help and will get back to you as soon as we can!