Can We Transfer the Balance Back to the Main Gifted Plus Card? (Business Client)

Yes — in some cases, we can help your organization transfer the balance back to the original Gifted Plus card, as long as the selected brand gift card hasn’t been revealed yet.

When Is a Balance Transfer Possible?

You can request a transfer back to the main card if:

• The brand gift card has not been revealed

• You’d like to select a different brand or adjust the amount within the same brand

Once we receive confirmation, we’ll cancel the selected brand card and issue a new Gifted Plus card for the same amount — giving your recipients full flexibility again.

When Is It Not Possible?

A balance transfer back is not possible if:

• The gift card has already been revealed

• The recipient has clicked “Reveal Code” and accessed the brand code

Once revealed, the balance is securely transferred to a unique code that cannot be altered, reversed, or reused.

What Does “Revealed” Mean?

A gift card is considered revealed once the recipient clicks the “Reveal Code” button and sees the brand-specific code.

Learn more: What Does “Revealed” Mean?

Need Help?

If your organization would like to request a balance transfer back to the main Gifted Plus card, or has any questions, please reach out to our support team using the contact form below.

We’re here to assist you every step of the way.